Privacy policy

    1. General information

  1. This policy applies to the website operating at the following URL: neo-industry.com
  2. The website operator and data controller is: NEO Industry Sp. z o.o., ul. Chorzowska 108, 40-101 Katowice
  3. You can contact the operator via the contact form available at the following link: https://neo-industry.com/kontakt
  4. The operator is the controller of your personal data in relation to the data provided voluntarily on the website.
  5. The website uses personal data for the following purposes:
    • Handling enquiries via the form
    • Provision of the services ordered
    • Presenting offers or information
  6. The Website collects information about users and their behaviour in the following way:
    1. Through data voluntarily entered into forms, which is then entered into the Operator’s systems.
    2. By storing cookies on end-user devices.

    2.Selected data protection methods used by the Operator

  1. The login pages and areas for entering personal data are protected at the transmission layer (SSL certificate). This ensures that personal data and login details, entered on the website, are encrypted on the user’s computer and can only be decrypted on the destination server.
  2. User passwords are stored in hashed form. The hashing function is one-way – it is not possible to reverse the process, which is currently the modern standard for storing user passwords.
  3. The website uses two-factor authentication, which provides an additional layer of security for logging in to the website.
  4. To protect data, the Operator regularly creates backup copies.
  5. An important element of data protection is the regular updating of all software used by the Operator to process personal data, which in particular involves regular updates to software components.

    3. Hosting

  1. The Website is hosted (technically maintained) on the Operator’s servers: seohost.pl

    4. Your rights and further information on how your data is used

  1. In certain situations, the Controller has the right to transfer your personal data to other recipients if this is necessary to fulfil the contract concluded with you or to comply with the Controller’s legal obligations. This applies to the following groups of recipients:
    • the hosting provider acting on a data processor basis
    • authorised employees and associates who use the data to fulfil the purpose of the website
    • companies providing marketing services to the Controller
  2. Your personal data will be processed by the Controller for no longer than is necessary to carry out the related activities specified in separate regulations (e.g. regarding the keeping of accounts). With regard to marketing data, the data will not be processed for longer than 3 years.
  3. You have the right to request from the Controller:
    • access to your personal data,
    • rectification of such data,
    • deletion,
    • restriction of processing,
    • and to data portability.
  4. You have the right to object to the processing referred to in point 3.3(c) to the processing of personal data for the purposes of the Controller’s legitimate interests, including profiling; however, the right to object may not be exercised where there are compelling legitimate grounds for the processing which override your interests, rights and freedoms, in particular the establishment, asserting or defending legal claims.
  5. A complaint regarding the Controller’s actions may be lodged with the President of the Office for Personal Data Protection, ul. Stawki 2, 00-193 Warsaw.
  6. The provision of personal data is voluntary but necessary for the operation of the Website.
  7. Automated decision-making, including profiling, may be carried out in relation to you for the purpose of providing services under the concluded contract and for the purpose of the Controller conducting direct marketing.
  8. Personal data is not transferred to third countries within the meaning of data protection legislation. This means that we do not transfer it outside the European Union.

    5. Information in forms

  1. The website collects information provided voluntarily by the user, including personal data, where such data is provided.
  2. The website may record information about connection parameters (timestamp, IP address).
  3. In certain cases, the website may store information that facilitates linking the data in the form to the email address of the user completing the form. In such cases, the user’s email address appears within the URL of the page containing the form.
  4. The data provided in the form is processed for the purpose specified by the function of the particular form, e.g. to handle a service request or commercial enquiry, to register for services, etc. In each case, the context and description of the form clearly state its purpose.

   6. Administrator logs

    1. Information regarding users’ behaviour on the website may be logged. This data is used for the purpose of administering the website.

    7. Relevant marketing techniques

  1. The operator uses Google Analytics (Google Inc., based in the US) to analyse website traffic statistically. The operator does not transfer personal data to the provider of this service, but only anonymised information. The service relies on the use of cookies on the user’s device. With regard to information about user preferences collected by the Google advertising network, the user may view and edit the information derived from cookies using the following tool: https://www.google.com/ads/preferences/

    8. Information on cookies

  1. The website uses cookies.
  2. Cookies are IT data, specifically text files, which are stored on the Website User’s device and are intended for use when browsing the Website’s pages. Cookies usually contain the name of the website from which they originate, the duration for which they are stored on the end device, and a unique number.
  3. The entity that places cookies on the Website User’s end device and accesses them is the Website operator.
  4. Cookies are used for the following purposes:
    1. to maintain the Website user’s session (after logging in), so that the user does not have to re-enter their username and password on every subpage of the Website;
    2. to fulfil the purposes set out above in the section ‘Relevant marketing techniques’;
  5. The Website uses two main types of cookies: ‘session’ cookies and ‘persistent’ cookies. ‘Session’ cookies are temporary files that are stored on the User’s device until they log out, leave the website or close the (web browser). “Persistent” cookies are stored on the User’s device for the period specified in the cookie settings or until they are deleted by the User.
  6. Web browsing software (a web browser) usually allows cookies to be stored on the User’s device by default. Users of the Website may change their settings in this regard. Your web browser allows you to delete cookies. It is also possible to automatically block cookies. Detailed information on this subject can be found in your web browser’s help section or documentation.
  7. Restrictions on the use of cookies may affect certain features available on the Website’s web pages.
  8. Cookies placed on a Website User’s device may also be used by entities cooperating with the Website operator; this applies in particular to the following companies: Google (Google Inc., based in the US), Facebook (Facebook Inc., based in the US), Twitter (Twitter Inc., based in the US).

  9. Managing cookies – how do you give and withdraw consent in practice?

  1. If you do not wish to receive cookies, you can change your browser settings. Please note that disabling cookies necessary for authentication, security and the retention of your preferences may hinder, and in extreme cases prevent, your use of the website
  2. To manage your cookie settings, select the web browser you use from the list below and follow the instructions:

Mobile devices: